Frequently Asked Questions
Our current offers, including gifts with purchase and sitewide discounts, can be found here: revisionskincare.com/pages/offers
Offers are available while supplies last. Subscription savings of up to 10% and a new customer offer are always available.
A Revision Skincare® subscription delivers your favorite products automatically, on the schedule you choose, every 1 to 6 months.
Clinical results build with consistent use, and a subscription keeps your routine on track so you never run out. Eligible orders save up to 10%, applied automatically to each recurring order while your subscription is active. There are no long-term commitments.
You can manage your subscription at any time through your Customer Portal: https://revisionskincare.com/tools/recurring/get-subscription-access
From your portal, you can change your delivery schedule, update your shipping address or payment method, skip or gift an order, send an order early, or cancel. You will also receive a reminder email about 10 days before each order processes.
To learn more about subscription benefits and our most subscribed products, visit: https://revisionskincare.com/pages/revision-auto-replenish
You can manage your subscription at any time through your Customer Portal: https://revisionskincare.com/tools/recurring/get-subscription-access
Enter the email address associated with your subscription, then enter the one-time login code sent to that email. Your Next Order appears in the second section from the top of the page, where you can view your scheduled order date and the products in your upcoming shipment.
From your portal, you can:
- Change your delivery schedule
- Update your shipping address or payment method
- Skip or gift an upcoming order
- Send your next order early
- Swap subscription products
- Cancel a subscription product
Subscriptions are managed on a per-product basis. If you have multiple products on a subscription, make changes for each product individually.
You will receive a reminder email about 10 days before each order processes. Changes can be made before your order processes.
We are happy to assist. Our Customer Service team is available Monday through Friday, 8:30 am to 5:00 pm CST, excluding holidays, by email at hello@revisionskincare.com or through the contact form at the bottom of this page: https://revisionskincare.com/pages/contact-us
Items purchased from RevisionSkincare.com can be returned within 45 days of purchase. To start a return, enter the email address and order number from your purchase here: https://revisionskincare.com/pages/returns
Please allow 30 days for processing.
Revision Skincare® products are sold exclusively through Dermatologists, Plastic Surgeons, and other Authorized Revision Skincare Professionals and Retailers. To find an authorized seller near you, visit https://revisionskincare.com/pages/find-a-skincare-professional and enter your zip code.
When a product is purchased from an unauthorized seller, we cannot guarantee its authenticity, safety, quality, or efficacy. To learn more and view a list of websites that are not authorized retailers, visit our Product Authenticity page: https://revisionskincare.com/pages/product-authenticity
This list is not exhaustive. If you have questions about whether a seller is authorized, please email hello@revisionskincare.com (Monday through Friday, 8:30 am to 5:00 pm CST, excluding holidays).
Please report any adverse or serious reactions to:
EMAIL: cs@revisionskincare.com
PHONE: (Monday-Friday 8am-5pm CST)
800.385.6652
Revision Skincare
5930 W Campus Circle Dr.
Irving, TX 75063
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