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Refund policy

Returns & Exchanges

We stand behind our age-defying skincare products with Revision Skincare’s 100% money-back guarantee* and strive for complete customer satisfaction.

Should you need to return your Revision Skincare product, please follow the instructions below:

Ensure your product is eligible to be returned.

    • Only items purchased from RevisionSkincare.com can be returned to RevisionSkincare.com. Items purchased in an Authorized Revision Skincare Professional’s office, or elsewhere, must be returned to their original point of purchase.
    • Product returns and/or refunds will only be accepted within 30 days of purchase.
    • Expired products are ineligible for return/refund.
    • Repeated return requests are subject to review. We reserve the right to deny multiple return/refund requests.

Please follow this link to our Return An Order page and follow the instructions. 

*Certain restrictions may apply.

 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tgonzles@revisionskincare.com.

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Shipping
To return your product, you should mail your product to: Revision Skincare Att: eCommerce Returns, 5930 Campus Circle Drive Irving Texas US 75063

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.